Frequently Asked Questions
1. What types of technology solutions does MarctekPro provide?
We specialize in website design, mobile and desktop app development, POS systems, SEO, custom dashboards, and digital branding services tailored for businesses and entrepreneurs.
2. Do you offer tailor-made solutions or only ready-made packages?
We provide both. If you have specific needs, we can build a fully customized solution that matches your goals, market, and workflow.
3. What is the average turnaround time for a website or app?
Most websites take 5–10 business days. Advanced apps or platforms may require 3–6 weeks depending on functionality and integration requirements.
4. Do you handle domain name registration and hosting?
Yes. We assist with domain registration, hosting setup, SSL certificates, and email integration — or we can work with your existing infrastructure.
5. What is included in your SEO and digital marketing services?
We offer on-page SEO, performance optimization, keyword research, content planning, social media integration, and Google Analytics setup.
6. Can I request post-launch updates or maintenance?
Absolutely. We offer flexible maintenance plans, security monitoring, content updates, and feature upgrades as needed.
7. Is there any training provided for using the platform or system?
Yes. We provide video tutorials, one-on-one Zoom training, and documentation depending on your needs and project complexity.
8. Do you support payment integration (PayPal, Stripe, mobile money)?
Yes. We can integrate secure payment gateways like Stripe, PayPal, MonCash, credit cards, and mobile payment systems for your region.
9. Can I track the progress of my project?
Yes. We provide access to a client dashboard or regular progress updates via WhatsApp or email. Transparency is a core part of our process.
10. How can I reach out to the MarctekPro team?